Melting ice and snow can cause serious damage to your home if your roof is not in great condition

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Mike Farist (just above on ladder), founder of Roofsmith Restoration, is passionate about a job well done. When he’s not busy winning over customers and insurance companies, he’s racking up industry awards. (Photography: Benjamin Margalit)

By Mitch Allen

There are several signs that you may need a new roof, including damaged shingles, missing shingles and evidence of water leaking into your home. If you see these indications, don’t wait too long because the ice storms are coming.

“If a roof is damaged, melting snow and ice may be all you need to finally see a leak,” says Roofsmith Restoration founder Mike Farist.

“That’s why it’s important to have your roof repaired or a new roof installed before winter.”

If you’re worried about your new roof being expensive, don’t be. It may be covered by your insurance company.

Mike Farist, who founded Northeast Ohio’s Roofsmith Restoration in 2009, employs Haag-certified inspectors and uses top-ranked materials. But that’s just the beginning of his insistence on excellence.

Fighting For You
If you do have damage, the folks at Roofsmith are absolute bulldogs when it comes to getting your new roof covered by your insurance company. Daily, they are on the phone arguing with insurance adjusters or at the post office mailing another damaged shingle to another industry laboratory.

“They’re going to deny you,” Mike says. “Or they’re going to offer you $300 to replace a few shingles that don’t match the rest of your roof. It’s unconscionable. That won’t even cover your deductible.”

Mike and his team are also Haag-certified inspectors, which means they know precisely how wind, rain, hail and sunlight affect shingles—and insurance companies trust their judgement.

Northeast Ohio’s Best Roofer
According to the independent research firm GuildQuality, which has surveyed every Roofsmith customer over the past six years, Mike’s company has a 94% referral rate—the best in the country. But let’s put that in perspective. In an industry where Roofing Magazine says 62% of homeowners would NOT recommend their roofer, 94% of Mike’s customers would.

In addition, Roofsmith is a regular Angie’s List Super Service Award winner, including in 2016, 2017 and 2018, maintains an A+ BBB rating, and has twice been named Northeast Ohio’s Best Roofer. Plus, the company is an Owens Corning Roofing Platinum Preferred Contractor, which means they can offer their customers an enviable lifetime warranty.

One of Roofsmith Restoration’s recently completed roofing projects in Richfield, Ohio. There’s still time to have your new roof installed before winter—or you can get on Mike’s schedule now for this spring.

And because Roofsmith employees are salaried project managers instead of commissioned salespeople, you won’t feel pressure to “sign today.”

Roofsmith attracts top-quality employees precisely because of its founder’s work ethic. Mike pays his employees well, trains them relentlessly, and maintains a culture of growth and respect.

The Wind Storm of February 24
Remember the wind storm we had back in February? It affected all of Northeast Ohio and has been officially declared a “catastrophe.” That means virtually every homeowner should have their roof inspected.

Personally, I lost eight ridge shingles during that storm and invited Roofsmith project manager Eric Carpenter to come check it out. Unlike many roof inspectors who simply glance up at the shingles, Eric spent a good deal of time reviewing every aspect of my roof, including the shingles, chimney, counter flashing, pipe boots, drip edge, etc. I didn’t have enough damage to file a claim, so I took advantage of Roofsmith’s $299 “roof tune-up.” They replaced my ridge shingles, repaired a gutter issue, and caulked several areas, including a leak that had for years been giving me grief every time I sat out on my back porch.

But just because I didn’t have significant damage, doesn’t mean you don’t. You should call Roofsmith to inspect your roof, especially if you see a leak or have found shingles in your flower beds. That’s never a good thing.

Continuous Improvement
In February, Mike and his team attended the International Roofing Expo to stay current on industry trends, and in March he joined an elite national contractors network, spending two weeks in Baltimore to learn how to implement best practices.

For example, instead of their job estimates reading “replace roof,” Mike’s customers receive a multi-page, detailed quote explaining exactly what his company is going to do.

Mike is also meticulous about the materials he uses, including synthetic underlayment instead of flimsy tar paper, and hot-dipped, ring-shank nails that hold better than smooth-shank nails and will never rust.

Roofsmith also installs seamless aluminum gutters custom-made onsite. And Mike says his leaf protection system comes in at $8 a foot—not the $13-$22 other systems charge.

Roofsmith Restoration serves all of Northeast Ohio. For a free estimate or roof inspection, visit Roof-smith.com and complete an easy online estimate form or call 330-822-4245.