Here’s why the team of Realtors at Platinum Real Estate shines bright

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The Neighborhood Experts at Platinum Real Estate has been expertly helping home buyers and sellers in Northeast Ohio navigate the process for the past 28 years. Pictured here (L-R) are: Mike Vera, Denise Zervos, Shawne Tagliarina, Allyson Luedders, Ryan Weber, Jared Bush, Brian Haller, Lee Jarocki and Erin Paglio. (Photography by Benjamin Margalit/Margalit Studio)

By Patricia Nugent

Since being installed in 2016 by our fair city’s convention and visitors’ bureau, the Cleveland script signs have become an iconic symbol of our identity.

And as much as they represent the sheer coolness of living in and being from the CLE, the signs signify far more than a selfie backdrop.

There is an inescapable feeling of togetherness when you pose for a Cleveland picture. We are part of the same tribe, the little engines that could and did, the phoenixes that have risen from things like a 635-day winless streak. (Go Browns!) And we are all, as a whole, stronger for it.

We gathered the team, The Neighborhood Experts at Platinum Real Estate, at the sign because they are likewise bonded by togetherness. This group is Cleveland raised and Cleveland proud.

“Though we’ve been in business for the past 28 years, with this team we’ve felt a dynamic synergy like no other,” says Denise Zervos, who leads the team. “We are all firmly rooted in our community. Our team members truly bring out the best in each other.”

Whatever community you are currently living in or hope to move into, there is a Neighborhood Expert who is ready to help you buy or sell a home.

Getting Top Dollar in Less Time
These Platinum agents were able to get their clients 97.6 percent of their asking price, and in less time than the average agent.

“Another difference between Your Neighborhood Experts at Platinum and other companies is that about 34 percent of the time we sell our own homes, whereas the industry average is about four percent of the time,” Mark Zervos states. 

“That benefits our clients because we have better control over the transaction, which means there’s less chance of falling out of escrow. We have a huge database of buyers we work with who are looking for homes.”

Since 1990, Mark says they’ve sold nearly a billion dollars in properties. 

“We sell more homes thanks to our comprehensive marketing programs and the creativity of our team,” says Mark.

Platinum’s success in Northern Ohio led the company to look for the best areas of expansion. To date, Platinum Real Estate has offices and is selling properties in Naples, Bonita Springs, Marco Island, Sarasota, Fort Lauderdale, Miami and Boca Raton.

“Whether it’s people looking to retire, or those who choose property as an investment, our clients put their trust in our experience in both markets,” says Denise. 

“And the crossover swings both ways. We just marketed and sold a house in Cleveland to clients from Florida looking for a summer place here in Cleveland to be close to their family.”

Meet the Platinum Team
Sitting down with the core group of Platinum team members, asking them what they loved best about their jobs, the word “synergy” and “supportive” kept coming up. Here’s what they had to say:

  • Jared Bush - “As our team’s lead marketing manager, I enjoy overseeing and working with our creative design team to market our client’s properties in print, social media platforms and website ads. We believe each home is unique and should be treated as such. All members of our team feel like family. They always pitch in to help each other.
  • Ryan Weber - “As a local firefighter, helping others has always been my passion. I see being a Realtor as an extension of that. I enjoy getting to know clients and their needs, and then finding the perfect-fit dream home for them.”
  • Shawne Tagliarina - “I make it my business to continue relationships long after a sale has gone through. Fifteen years ago, I met Mark and Denise in my role as a mortgage loan originator and over the years I’ve gotten to know their reputation for integrity.  My background in lending has strengthened my ability to serve my client’s real estate needs from the start.”
  • Brian Haller - “From my work as a local law enforcement officer, my people skills and expertise at negotiating have been a great fit in real estate. Along with Ryan, I oversee and manage our Hometown Heroes program, which gives special rebates to firefighters, police officers, military, teachers and neighborhood heroes who deserve our appreciation.”
  • Lee Jarocki - “I always strive to rise above client expectations. When people tell me they are looking for a dream house, I explain to them that I’m going to find them a home, not just a house. I’m flexible and patient throughout the process and that helps.”
  • Erin Paglio - “The home selling and buying process can be stressful for clients, and it’s my job to absorb any of that stress so it doesn’t affect them. Professionalism and  - integrity play a role in every step of the process.”
  • Allyson Luedders - “I am motivated by helping people and making them comfortable throughout the process. As a newer Realtor to this team, I’m pleased to be learning from the best.”

Platinum Real Estate has seven offices in Northeast Ohio and five in Florida. For a confidential appointment or to get more information, call 216-990-2100 or 440-974-SALE and visit

Categories: Professional Services