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A lifetime of comfort

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Published: 09/22/2016

by Beth Newcomb

When Steve Sevinsky met the love of his life, she was working at Universal Windows Direct. He was in sales with a wireless company.

 

“Ashley told me it was a terrific, growing company and I asked her to get me an interview. She likes to tell everyone she’s the reason I got the job,” he smiles.  

 

After four years with the national home improvement giant, Steve has managed to work his way up to sales manager at the UWD Cleveland headquarters.

 

“The owners, Bill Barr and Mike Strmac, told me I needed to prove myself first. I started by going door to door, telling people about our exceptional products,” he says. “Eventually I went into sales and after two years became the manager.”

 

Today, Ashley is Steve’s fiancée and the couple has two sons. She stays at home with the kids while he stays busy helping homeowners across Northeast Ohio through the process of having their UWD windows, siding, roofing, doors, gutters and gutter protection installed.

 

“I work with customers on a daily basis to help make sure each person is delighted with our products and workmanship,” Steve explains, adding that he enjoys helping people make their dreams for a more beautiful home a reality.

 

“I help with financing, answer customer questions and still go on sales appointments here and there. I also visit the installs to make sure our customers are happy. I love changing people’s lives, meeting new people and being in the homes of customers from all walks of life.”

 

A diehard Cleveland sports fan, Steve loves to talk about the local teams with anyone who will listen. He’s even dedicated one of his son’s bedrooms exclusively to all things Cleveland Browns. He and Ashley gutted and remodeled their Middleburg Heights home, so his appreciation for quality products and workmanship runs deep. 

 

“I like to tell people that I can give them a brand new home with the same address,” he remarks. “If you do things right the first time, you’ll never have to do them again. That’s why we’re so big on quality. In addition to providing our customers with peace of mind from an installation and quality standpoint, we’re also giving them peace of mind from a warranty standpoint.”

 

Steve’s referring to UWD’s unrivaled lifetime window warranty.

 

“This is a true lifetime warranty,” he says. “Your warranty lasts as long as you own your home, and then we’ll give the next owners an additional 30 years on the warranty. When we come out to visit your home, our job is to help you to understand why all windows are not created equally. Our warranty is just one of the reasons our windows stand apart from the rest.”

 

In fact, UWD’s triple-pane UniShield vinyl replacement windows are the last windows you’ll ever need to buy. Triple-pane glass doubles the energy efficiency of your windows, which can save you a bundle of money over time. UWD’s windows also eliminate ultra-violet rays, so you don’t have to worry about sun fade to your drapes and furnishings.

 

To schedule a no-pressure, in-home consultation, call Universal Windows Direct at 216-518-8900, or 1-800-9-TILT-IN (984-5846). Visit the website at UniversalWindowsDirect.com. The Universal Windows Direct showroom, where you can see product examples of everything the company sells and installs, is located at 4565 Willow Parkway, in Cuyahoga Heights. Exit I-77 at Grant Avenue. Hours are Monday, Wednesday, Thursday, Friday, 9:30 a.m.-5:30 p.m.; Tuesday, 9:30 a.m.-8:00 p.m.; Saturday, 10:00 a.m.-2:00 p.m.; closed on Sunday.